Recognise communication habits that cause misunderstanding.
7 Common Communication Mistakes—and How to Avoid Them
You explained the task—but the outcome was different from what you expected.
You sent an email—but it led to more questions than answers.
You meant to encourage someone—but your words came across as criticism.
Where does communication go wrong?
Everyday habits in how we speak, write and listen can create confusion, weaken relationships and delay work—even when our intentions are good.
Join this practical, 90-minute webinar to explore seven common communication mistakes and simple ways to avoid them. Through relatable workplace examples and an interactive activity, discover how to make your messages clearer, more thoughtful and easier to act on.
Recognise communication habits that cause misunderstanding.
Understand how your audience, tone and choice of words affect your message.
Improve clarity in everyday conversations, emails and team instructions.
Practise turning a vague message into clear, actionable communication.
Leaders, managers, staff, volunteers and anyone who wants to communicate more effectively at work—especially those working in nonprofit organisations, education, healthcare and social service.
This webinar offers a first step towards more effective workplace communication. For deeper learning and guided practice, explore CIM’s six-week Managerial Communication course, beginning 30 October 2026.
The course covers:
Discover what could make your next message more effective. Join us live on Tuesday, 20 October 2026 at 7:00 PM IST—registration takes less than a minute.
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